Friday, September 13, 2019
Managing emotions Essay Example | Topics and Well Written Essays - 250 words
Managing emotions - Essay Example Interaction amongst workforce within an organization is intrinsic part of cohesive work ideology. Thus, a person who brings in negative energy like tension, worry, fear, disgust etc. is likely to adversely influence organizational performance. I think organizational leadership is vital tool that promotes optimistic disposition that looks at adversity as challenges to be exploited for improved performance. I also believe that effective communication and non verbal behavior are critical aspects of inter personal interaction that send out important messages of sincerity and trust. Indeed, emotional intelligence encourages understanding of human behavior so that messages are correctly interpreted and not under some emotional upheaval. It is for this reason that tough decisions or important information that may impact people should be conveyed face to face. It helps to understand and rationalize issues and information positively. Indeed, understanding of human behavior helps the leadership to meet the challenges. They are better equipped to encourage proactive participation of individuals for improved productivity. At the same time, it also helps them to diffuse conflicting situations in the workplace. Hence, organizational culture must promote understanding of human behavior and human psychology so that negative emotions of people can be turned into assets that can be exploited for higher performance. (words:
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